Privacy Policy for Car Stand

Last Updated: August 12, 2026

1. Introduction

Car Stand ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

Important: You must be at least 18 years old to use Car Stand, as set out in our Terms of Service. We do not knowingly collect personal information from anyone under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

2. Information We Collect

2.1 Personal Information You Provide

Account Information: Name, email address, phone number, profile picture
Identity Verification: Government-issued ID documents for seller/service provider verification
Vehicle Information: Vehicle details, photos, descriptions, pricing when listing vehicles
Service Information: Business details, certifications, service descriptions for service providers
Communication Data: Messages sent through our in-app chat system
Payment Information: Payment details processed through third-party payment processors

2.2 Automatically Collected Information

Device Information: Device type, operating system, unique device identifiers
Usage Data: App usage patterns, features accessed, time spent in app
Location Data: Approximate location for local search results (with your permission)
Technical Data: IP address, browser type, app version, crash reports

2.3 Information from Third Parties

Firebase Services: Authentication data, analytics data, crash reports
Payment Processors: Transaction confirmations and payment status
Social Media: Profile information if you choose to link social accounts

3. How We Use Your Information

We use collected information to:

Provide Services: Enable vehicle buying/selling, service bookings, and communication
Verify Identity: Authenticate users and prevent fraud
Improve Experience: Personalize content and improve app functionality
Communication: Send notifications, updates, and respond to inquiries
Analytics: Understand usage patterns and improve our services
Legal Compliance: Comply with applicable laws and regulations
Safety: Detect and prevent fraudulent or harmful activities

4. Information Sharing and Disclosure

4.1 We Share Information With:

Other Users: Profile information, vehicle/service listings, and chat messages as part of the service
Service Providers: Third-party services that help us operate the app (Firebase, payment processors)
Legal Requirements: When required by law, court order, or to protect rights and safety

4.2 We Do NOT:

Sell your personal information to third parties
Share your information for marketing purposes without consent
Provide access to your private messages except as required by law

5. Data Storage and Security

5.1 Data Storage

Data is stored using Google Firebase services with servers located globally
We retain your information as long as your account is active or as needed to provide services
You can request account deletion at any time

5.2 Security Measures

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication requirements
Secure file upload and storage systems

6. Your Rights and Choices

6.1 Account Management

Access: View and update your personal information
Correction: Correct inaccurate information
Deletion: Request account and data deletion in the app or via our Data Deletion page
Portability: Request a copy of your data

6.2 Communication Preferences

Notifications: Control push notifications in app settings
Marketing: Opt-out of promotional communications
Location: Disable location services in device settings

6.3 Data Subject Rights (GDPR/CCPA)

If you are in the EU or California, you have additional rights:

Right to know what personal information is collected
Right to delete personal information
Right to correct inaccurate information
Right to opt-out of sale of personal information
Right to non-discrimination for exercising privacy rights

7. Children's Privacy

Age Restriction: Car Stand is intended only for users who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18, and in particular not from children under 13.

Notice: If we become aware that a person under 18 has provided us with personal information, we will take steps to delete such information and terminate the account.

Parental Rights: Parents or guardians can contact us to review, delete, or stop further collection of their child's information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

Standard contractual clauses approved by regulatory authorities
Adequacy decisions by relevant data protection authorities
Other lawful transfer mechanisms

9. Cookies and Tracking Technologies

We use various technologies to collect information:

Analytics: Firebase Analytics to understand app usage
Crash Reporting: Firebase Crashlytics for app stability
Authentication: Firebase Auth for secure login
Performance: Firebase Performance Monitoring

You can control some tracking through your device settings.

10. Third-Party Services

Our app integrates with third-party services:

Firebase (Google): Firebase Privacy Policy
Payment Processors: Subject to their respective privacy policies
Map Services: For location-based features

11. Data Retention

We retain your information for different periods:

Account Data: Until account deletion or as required by law
Transaction Records: As required by financial regulations
Analytics Data: Aggregated data may be retained indefinitely
Support Communications: Typically 2-3 years

12. Updates to Privacy Policy

We may update this Privacy Policy periodically. We will:

Notify you of material changes through the app or email
Post the updated policy with a new "Last Updated" date
Obtain consent for material changes where required by law

13. Contact Information

For privacy-related questions or requests:

Email: privacy@carstand.app
Company: Car Stand, Inc., a Delaware corporation, United States

Email is the fastest way to reach our privacy team. To request deletion of your account and data, see our Data Deletion page.

14. Regional Specific Information

14.1 European Union (GDPR)

Legal basis for processing: Legitimate interest, contract performance, consent
Privacy contact: privacy@carstand.app
Right to lodge complaints with supervisory authorities

14.2 California (CCPA)

We do not sell personal information
Categories of information collected are listed in Section 2
Right to opt-out: privacy@carstand.app

14.3 Other Jurisdictions

We comply with applicable privacy laws in all jurisdictions where we operate.

15. Consent

By using Car Stand, you consent to:

Collection and use of information as described in this policy
Transfer of information to third-party service providers
Processing of information for the purposes outlined above

You can withdraw consent at any time by contacting us or deleting your account.